ProAC achieves ISO Certification, reinforcing our commitment to quality

We are excited to share that ProAC has achieved the esteemed ISO 9001:2015 certification, recognizing our outstanding quality management system. This milestone highlights our dedication to upholding the highest standards in the design, installation, maintenance, and repair of HVAC (heating, ventilation, and air conditioning) systems for homes and businesses.

Understanding ISO 9001:2015

ISO 9001:2015 is an internationally recognized standard that defines the requirements for a quality management system. It is founded on key principles, including a strong customer focus, the engagement of top management, a process-oriented approach, and a commitment to continuous improvement.

Benefits for Our Customers

This certification assures our customers that we have a robust system in place to guarantee consistent quality in every aspect of our HVAC services, from initial design and installation to ongoing maintenance and repairs. It signifies our dedication to meeting customer requirements, enhancing customer satisfaction, and continually refining our processes.

ISO Standards in Every Project

In addition to the overall quality assurance provided by our certification, we are proud to emphasize that ISO standards are directly applied in every installation and service we provide. This means our customers can expect:

• Consistent Processes: Standardized procedures ensure that every project is executed efficiently and to the highest quality.
• Reduced Risk: Rigorous quality checks minimize the risk of errors or issues.
• Increased Customer Satisfaction: A focus on meeting customer needs and exceeding expectations is built into our processes.

A Tribute to Our Team’s Expertise

This accomplishment would not have been possible without the expertise and dedication of our entire team. We are immensely proud of their commitment to excellence and their focus on providing exceptional service in every project, whether it’s a complex commercial HVAC system or a residential air conditioning unit.

Verified by Bureau Veritas

This certification was awarded after a comprehensive audit conducted by Bureau Veritas Certification Holding SAS – UK Branch, a leading global certification body. Their rigorous assessment confirms that our management system aligns with the highest international standards.

Looking Ahead with Confidence

With this certification, we are confident in our ability to continue providing our customers with the best possible HVAC solutions. We remain committed to our ongoing journey of continuous improvement and to exceeding customer expectations in every project we undertake.

Thank You for Your Continued Support

We extend our heartfelt gratitude to our valued customers for their continued trust and support. We look forward to serving you with renewed energy and an unwavering commitment to quality in all your HVAC needs.